Returns & Exchanges
At Lost & Found Energy, we want you to feel fueled and satisfied; if your order isn't quite right, we offer a 30-day return policy for unopened products. Please note that for safety reasons, we cannot accept returns on items that have been opened or consumed.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a brief explanation of why you would like to return the item.
- 2.Prepare the Package
Ensure the energy supplements or apparel are in their original, sealed packaging and securely placed in a shipping box to prevent damage.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process a refund to your original payment method within 5-7 business days.